Skillviss: Terms of Use

Last Updated: November 2025

Please read these Terms carefully before accessing this training. These Terms act as a binding agreement between you (“Student”, “User”) and Skillviss (“we”, “us”). By accessing the Problem Solving Training module or related materials, you agree to comply with these Terms.

1. Accounts & Access

You must create an account to access this course and its resources. You are responsible for maintaining account security, including password confidentiality.

You may not:

• Share your login credentials with others

• Access another user’s account

• Transfer or sell your account

You must be at least 18 years old to enroll.

We may suspend or terminate your account for violations of these Terms or misuse of the training materials.

2. Course Enrollment & License

When you enroll in this Problem Solving Training, Skillviss grants you a limited, non-transferable, non-exclusive license to access the training content for personal, educational use only.

You may not:

• Copy, distribute, broadcast, or resell course materials

• Publish or upload the training content online

• Use the content for commercial training unless authorized

Modify or create derivative works based on this training

3. Payments & Refunds

Payments must be made using valid payment methods.
Refund eligibility will follow Skillviss platform policy.

Refunds are not provided for:

• Completed modules

• Downloaded resources

• Certificates already issued

Improper refund behavior may result in account restriction.

4. Acceptable Use & Behavior Rules

You agree to use this training only for lawful, ethical purposes.

You must not:

• Harass instructors or participants

• Use the course for fraudulent, misleading, or harmful activities

• Submit plagiarized, copyrighted, or offensive content

• Disrupt sessions, coaching calls, or interactive modules

Any violation may result in removal from the course without refund.

5. Content Ownership & Rights

You retain ownership of the comments, assignments, and submissions you create during the course.

By posting content, you grant Skillviss permission to:

• Use, display, store, and share your submissions internally

Improve course quality and user experience

6. Use of Training Content at Your Own Risk

This course is designed for educational purposes in operational problem solving, quality improvement, root cause analysis, and DMAIC methodology.

You understand and agree that:

• Examples (like freezer issue, Pontiac case, printer 5-Why, etc.) are educational, simplified illustrations

  Problem solving Training module

• Decisions you make in your work environment based on this training are your responsibility

• Skillviss does not guarantee specific business results or outcomes

You assume full responsibility for any action taken based on the course content.

7. Platform Rights

We own all platform-related technology including:

• Logos

• Website

• Tools

• User interface

• Learning management features

You may not reverse engineer, copy, or tamper with any part of the platform.

8. Coaching Sessions (If Provided)

If this course includes live coaching:

• Sessions may not be recorded, shared, or redistributed

• You must maintain professional behavior

• Missed sessions may not be rescheduled unless allowed by policy

Coaching sessions offer educational guidance only, not professional consulting.

9. Certificates

After completing all required modules, activities, or assessments, you may receive an electronic certificate.

Certificates are:

• Non-transferable

• Meant for personal professional development

• Subject to verification through Skillviss systems

10. Disclaimers

The training content is provided “as is” without warranties of accuracy, performance, or suitability for any specific purpose.

We do not guarantee:

• That the training will lead to defect reduction

• That DMAIC or 8D application will eliminate all problems

• That your performance or organizational KPIs will improve

Content is purely educational.

11. Limitation of Liability

To the fullest extent permitted by law, Skillviss is not liable for:

• Loss of data

• Business interruptions

• Output errors from applying quality tools

• Incorrect interpretations of DMAIC or problem-solving tools

• Financial losses, penalties, or customer escalations resulting from user actions

Total liability will not exceed the course fee paid.

12. Indemnification

You agree to indemnify and hold Skillviss harmless against any claims or damages arising from your misuse of the training content or violation of these Terms.

13. Governing Law

These Terms are governed by local applicable laws in your region unless otherwise explicitly stated by Skillviss.

14. Updates to These Terms

Skillviss may update these Terms periodically. Continued use of the course signifies acceptance of the updated Terms.

15. How to Contact Us

For support, queries, or feedback related to:

• Course content

• Access issues

• Certificates

• Payment or refund concerns

Please contact the Skillviss Support Team.